HOW CAN WE HELP?
COMMON QUESTIONS
Find detailed information about district operations, fire safety, community programs, and how to get in touch with our team for non-emergency support.
Frequently Asked Questions
How do I obtain a burn permit?
Burn permits are required for open burning in the district between March 1st and November 30th. You can apply for an annual permit online through our district portal or visit Station 1 during administrative hours to complete the application process.
Is the district currently accepting volunteers?
We are a primarily volunteer-led department and rely on members of our community to serve as fire suppression and EMS responders. All necessary training and protective equipment are provided by the district and we welcome applications from all residents.
I called for an ambulance and several showed up?
FRFD typically responds to medical aid calls with our Quick Response Unit (QRU) which is an ambulance but does not transport patients on the regular, instead we rely on a contract Missoula Emergency Services Incorporated (MESI) ambulance crew which ensures that the community of Florence has a response during weekdays when there is a possibility there will be a lack of volunteers available due to the work week. In most situations, a third ambulance will also respond from MESI out of Missoula that will transport the patient to a hospital.
What should I do if my smoke alarm is chirping?
A repetitive chirping sound usually indicates a low battery. We recommend replacing smoke alarm batteries at least twice a year.
Can I schedule a fire station tour?
We welcome community groups, schools, indviduals and families for station tours. To ensure that our volunteer crews are on-site, we request that you call or email us at least one week in advance to schedule your visit. Alternatively, you can also stop by on Thursdays anytime from 7:00 PM Mountain Standard Time to 9:00 PM Mountain Standard Time.
What do Florence Rural Fire District Firefighters get paid?
Florence Firefighters, including the Fire Chief and other officers, are all unpaid volunteers. The District Board employs a part-time paid secretary.
Will I get charged for calling the Fire Department?
There is no charge for calling 911, and there is no charge from the fire district.
How does the Florence Rural Fire District get money to operate?
There is a property tax levy within the district that provides basic operating funds. Donations and earnings from supporting other departments and State and Federal agencies also support the district.
How do I contact the Florence Rural Fire District?
All Florence Fire stations are volunteer and are not typically manned unless there is an emergency call. Call 911 with any emergency. Routine matters can be left on the district answering machine at (406) 273-2357.
General Questions
District Mission
The Florence Rural Fire District is dedicated to providing fire suppression, rescue services, and emergency medical assistance to the community. Our primary goal is the preservation of life and property through preparedness, training, and rapid response.
Operational Funding
We are a tax-supported rural fire district. Funding is primarily generated through local property tax assessments and supplemented by strategic grant applications, ensuring our volunteers have the resources and equipment necessary to serve Florence effectively.
District Governance
The district is governed by an elected five-member Board of Trustees. The Board provides oversight for budget development, operational policies, and administrative mandates, ensuring transparent and responsible management of district services.
Safety & Prevention
Protecting our community starts with preparedness. Follow these critical guidelines to keep your home and family safe from fire hazards.